Are we also listening (enough) to our most important customers, the researchers?
Most of us have been working in knowledge transfer for many years and have established routines and procedures in our offices and research institutions. We exchange best practices, produce guidelines, observe rules and follow recommendations.
But are we also listening (enough) to our most important customers, the researchers? Do we really know what they think about our way of working? How do they perceive the information they get from us? Do our services match their needs? Do they need more or different support?
In this webinar, we have invited two researchers from different disciplines and different countries. They have both been involved in knowledge transfer and commercialisation and they will share their views and impressions of the knowledge transfer process with us.